Salvatore - Therapeutic System Hair Growth KIT

£52.00

This product is unavailable
Step By Step
Wash Twice, three times if necessary with Scalp shampoo. Rinse well and apply Scalp Conditioner. Rinse. Apply E Essential oil. Apply tonic into the scalp. Massage well. Leave it for three days for best results.
Product Ingredients
Shampoo Contains Cocamide Dea, Cocamidopropyl Betaine, Peg-12, Dimethicone, Hydroxyethylcellulose, Pathenol, Saccharide Isomerate, Cyclopentasiloxane, Aesculus Hippocastanum Leaf Extract, Aloe Barbadensis, Arnica Montana Flower Extract, Camellia Sinensis, Gingko Biloba, Hamamelis Virginiana, Rosmarinus Officinalis Leaf Extract, Linalool, Citric Acid, Disodium Edta, Guar Hydroxypropyltrimonium, Polyquaternium-10, Cinchona Succirubra Bark Extract, Bambusa Vulgaris, Hydrolysed Gelatin, Hydrolysed Keratin, Paullina Cupana Seed Extract, Tocopheryl Acetate, Polyquaternium-7, Calcium Pantothenate, Methylchloroisothiazolinone.
Cocamide dea: An emulsifier, thickener and foaming agent. Has the ability to increase the foaming capacity and/or stabilise the foam of a surfacent.
Cocamidopropyl betaine: A very mild and versatile compound. As a surfacing, it gently washes skin and hair and creates a luxurious foam. Also a good thickener and emulsifier. Because its derived from coconut oil, it’s mildly moisturising properties combat dry and brittle hair. Anti static agent which helps to reduce static charge.
PEG-12: Excellent conditioning ability, proving a silky feeling. Does not irritate skin and is highly hydrating.
Dimethicone: Gives a silky sooth texture. Helps retain moisture, smooths down and binds the cuticles to the hair strand.
Hydroxyethanylcellulose: Gives a soft, smooth and attractive look. Considering its stabilising, foaming, thickening and viscosity controlling properties, it has wide use in personal care and beauty products.
Pathenol: For shinier hair. Stimulates hair growth, helps strengthen hair, retains moisture and improves texture of damaged hair.
Saccharide isomerate: Binds to the keratin layer and transfers the pottery of restoring water to the keratin so that binding property can no longer be washed out.
Cyclopentasiloxane: Emollient formula that smoothens and softens hair. Leaves it easy to comb, promotes volume, lightness, shine and doesn’t weigh down hair.
Aesculus hippocastanum leaf extract: Strengthens the hair roots and accelerates hair growth.
Aloe barbadenis leaf extract: Strengthens hair, controls greasy hair, helps with an itchy scalp, hair growth and protection against UV damage.
Arnica montana flower extract: Clears sebum oil and other debris on your scalp that can block hair follicles. May also reduce inflammation that causes itching and irritation to which may cause hair loss.
Camellia sinensis leaf extract: Prevents hair loss by inhibiting the activity of hormones that induce hair loss and promoting regrowth by stimulating the hair follicles.
Ginkgo biloba leaf extract: Supports healthy hair regrowth, improves condition of scalp, reduce anxiety and stress related hair loss. Maintains healthy scalp circulation and reduces skin inflammation.
Hamamelis Virginiana leaf extract: Reduces oiliness and calms irritation such as flaking, redness, scaling and pain.
Rosemarinus officinalis leaf extract: By stimulating hair growth, rosemary is used to prevent premature greying and dandruff. Also aids to help a dry/itchy scalp.
Linalool: A naturally occurring component of natural essential oils. Also adds fragrance.
Citric acid: Stimulates hair follicles and improves scalp condition. It provides relief from an itchy scalp while balancing out the natural pH levels within your hair. Leaves hair glossy and smooth with also aiding in natural hair lightening.
Disodium edta: An effective chelating agent, binding to metal ions making emulsions more stable and allowing washes and soaps to develop a thick, rich lather.
Guar hydroxypropyltrimonium: Neutralises the negative charges on hair strands that cause hair to become static or tangled. Doesn’t weigh hair down.
Poyquaternium-7: An excellent canonic conditioner. Perfect use for deep/leave in conditioners. A very good detangle and provides slip for easier brushing.
Polyquaternium-10: A high performing multi-tasker used to fight frizz, improve manageability and provide defined, bouncy curls.
Cinchona succirubrua bark extract: Leaves hair easy to comb, soft and shiny. Confers volume, lightness and shine. A scalp stimulate which has an anti hair loss and purifying effect.
Bambussa vulgaris shoot extract: Improves blood circulation in the scalp, strengthening hair follicles and promoting growth of thicker hair.
Hydrolysed collagen: Provides amino acids that can be used to build up hair. Helps fight damage to the hair follicles. May prevent hair thinning associated with ageing. Prevents premature greying.
Hydrolysed keratin: Minimises the amazing effects of sun damage, heat styling, chemical treatments and combing hair. Fights frizz and improves hairs texture.
Tocopheryl acetate: Vitamin E. May help support a healthy scalp and hair as it hs natural oxidant effects that could assist with maintain gin hair growth.
Calcium pantothenate: Derived from vitamin B5. Works inside the scalp and increases hair growth. Provides essential nutrients and reduces hair fall. Strengthens hair from the roots, nourishes follicles from within and stimulates growth of existing and new hair.
Methylchloroisothiazolinone: A preservative that is found in a wide array of liquid cosmetics. It's functions is to inhibit the growth of bacteria.
Conditioner
Contains Cetearyl Alcohol, Cetrimonium Chloride, Paraffinium Liquidum, Hydrolysed Rice Protein, Astrocaryum Murumuru Seed Butter, Brassicamidopropyl, Orbignya Speciosa Kernel Oil, Behentrimonium, Pathenol, Astrocaryum Tucuma Seed Butter, Hydroxypropyl Starch Phosphate, Macadamia Ternifola Seed Oil, Maurita Flexuosa Fruit Oil, Orbignya Oleifera Seed Oil, Theobroma Grandiflorum, Polyquaternium-7, Hydroxyethylcellulose, Guar Hydroxypropyltrimonium, Aesculus Hippocastanium Leaf Extract, Rosmarinus Officinalis Leaf Extract, Silk Amino Acids, Polyquaternium-10, Linalool, Cinchona Succriubra Bark Extract, Bambusa Vulgaris Shoot Extract, Citric Acid, Hydrolysed Gelatine, Hydrolysed Keratin, Paullina Cupana Seed Extract, Hydrolysed Wheat Protein, Silanetriol, Calcium Pantothenate, Methylchloroisothiazolinone.
Cetearyl alcohol: Adds moisture to strands, provides slip and an emulsifying agent. Derived from natural resources.
Cetrimonium chloride: Anti static agent that helps condition the hair. Not only conditioning, it also acts as a preservative by preventing the growth of bacteria in liquid solutions.
Hydrolysed rice protein: Increases hair volume. Also adds natural shine and highlights to the hair. Binds to the moisture which leads to increased flexibility and tensile strength.
Astrocaryum murumuru kernel oil: Decreases frizzy hair and rotes shininess. Softens whilst locking in moisture, which helps keep your hair shiny and healthy. Murumuru also helps restore hair and maintain elasticity, helping to boost colour.
Brassicamidopropyl: Binds to the hair, helps correct the negative charge of shampooing. Helps detangle, reduce fly aways and static. Promotes the smoothening of cuticles and doesn't cause product build up.
Orbignya speciosa kernel oil: Packed with antioxidants and healthy fats, it can boost the health of your hair, gently moisturising and nourishing.
Behentrimonium: Keeps your hair frizz free and makes hair manageable and soft.
Pathenol: For shinier hair. Stimulates hair growth, helps strengthen hair, retains moisture and improves texture of damaged hair.
Astrocaryum tucuma seed butter: It’s fatty acid content increases moisture levers and softens. Adds shine to the strands. High amounts of vitamin A also contribute to a healthy, supple, oil-producing scalp for hair growth and length retention. Tumuca butter is an excellent choice for damaged hair in need of restricting and stabilising.
Hydroxypropyl starch phosphate: Enhances shine, smoothness and combability.
Macadamia ternifolia seed oil: Macadamia is great for calling frizz, tangles and dullness. Adds shine and vitality to your strands while coating your ends and keeping your scalp moisturised.
Mauritia flexuosa fruit oil: Strengthens hair cells to reduce breakage and split ends. Adds a natural shine. Defends against free radicals to protect hair from sun damage and pollution. Protects the lipid membranes around hair cells to enhance cell longevity. Promotes healthy hair growth.
Orbignya oleifera seed oil: Functions as a conditioner. Nourishes hair and improves appearance and hair feel as it increases smoothness of hair. Reduces tangles and surface roughness.
Theobroma grandiflorum: For fuller and softer hair, it penetrates the hair shaft to smoothen and lay down root of hair. Also has powerful hydrating qualities and increases hair growth. The rich nutrients contained in the butter feeds the follicles and allows it to grow more healthy hair at a faster rate.
Poyquaternium-7: An excellent canonic conditioner. Perfect use for deep/leave in conditioners. A very good detangle and provides slip for easier brushing.
Hydroxyethanylcellulose: Gives a soft, smooth and attractive look. Considering its stabilising, foaming, thickening and viscosity controlling properties, it has wide use in personal care and beauty products.
Aesculus hippocastanum leaf extract: Strengthens the hair roots and accelerates hair growth.
Rosemarinus officinalis leaf extract: By stimulating hair growth, rosemary is used to prevent premature greying and dandruff. Also aids to help a dry/itchy scalp.
Silk amino acids: Treats damage and adds a protective barrier that seals in moisture, making hair more manageable and less prone to breakage. Extra hydration also leads to increased length retention, less frizz and softer hair.
Polyquaternium-10: A high performing multi-tasker used to fight frizz, improve manageability and provide defined, bouncy curls.
Linalool: A naturally occurring component of natural essential oils. Also adds fragrance.
Cinchona succirubrua bark extract: Leaves hair easy to comb, soft and shiny. Confers volume, lightness and shine. A scalp stimulate which has an anti hair loss and purifying effect.
Bambussa vulgaris shoot extract: Improves blood circulation in the scalp, strengthening hair follicles and promoting growth of thicker hair.
Citric acid: Stimulates hair follicles and improves scalp condition. It provides relief from an itchy scalp while balancing out the natural pH levels within your hair. Leaves hair glossy and smooth with also aiding in natural hair lightening.
Hydrolysed gelatin: Form of protein that is very effective at binding to the damaged parts of the hair and is small enough to penetrate cuticles/follicles.
Hydrolysed keratin: Minimises the amazing effects of sun damage, heat styling, chemical treatments and combing hair. Fights frizz and improves hairs texture.
Paullinia cupana seed extract: Contains caffeine which stimulates the hair shaft and helps it grow faster, to which activates the development of the hair bulb, hence fortifying the hair.
Hydrolysed wheat protein: Reduces hairs porosity and strengthens it from within, making your hair healthier, shinier and easy to style. The protein increases your hairs ability to receive and retain moisture. Helps reduce breakage, eliminates frizz/tangles and makes your hair appear fuller.
Silanetriol: A silicon derived product. Improves the tensile strength of hair. Enhances penetration of other ingredients.
Calcium pantothenate: Derived from vitamin B5. Works inside the scalp and increases hair growth. Provides essential nutrients and reduces hair fall. Strengthens hair from the roots, nourishes follicles from within and stimulates growth of existing and new hair.
Methylchloroisothiazolinone: A preservative that is found in a wide array of liquid cosmetics. It's functions is to inhibit the growth of bacteria.
Essential oil
Contains Cyclopentasiloxane, Cyclomethicone, Dimethicone, Isopropyl myristate, Phenyl trimethicone, Macadamia terinfolia seed oil, Cocos nucifera oil, Linalool, Methylpropional, Citronellol.
Cyclopentasiloxane: Emollient formula that smoothens and softens hair. Leaves it easy to comb, promotes volume, lightness, shine and doesn’t weigh down hair.
Cyclomethicone: Gives hair a silky smooth texture and provides lots of slip, meaning hair is easier to brush/comb. Product evaporates naturally, to which removes build up of product in your hair.
Dimethicone: Gives a silky sooth texture. Helps retain moisture, smooths down and binds the cuticles to the hair strand.
Isopropyl myristate: Strengthens the skin barrier and softens and smoothens hair. Aids other ingredients penetrate deeply into scalp and therefore enhances benefits offered by other products and makes them more effective.
Phenyl trimethicone: Hair and skin conditioning agent. Improves texture of hair that has been damaged by chemical treatment.
Macadamia ternifolia seed oil: Macadamia is great for calling frizz, tangles and dullness. Adds shine and vitality to your strands while coating your ends and keeping your scalp moisturised.
Moringa oelfiera seed oil: Moringa has a rich quantity of zinc, vitamin A and iron which are essential to hair growth. Zinc keeps the oil glands in the scalp healthy and nourished.
Cocos nucifera oil: The lauric acid in coconut oil has nourishing properties that are especially prone to soak into the strands of your hair, Coconut oil absorbs into the hair quickly, providing moisture to tame frizz and heal breakage.
Linalool: A naturally occurring component of natural essential oils. Also adds fragrance.
Citronellol: The oil ability to regulate the sebum production of the scalp along with deep cleansing qualities makes it a effective product for controlling oily hair. Can also reduce the build up of environmental pollutants along with cleansing out the residual of other hair products.
Hair Tonic
Contains Aesculus Hippocastanum Leaf Extract, Aloe Barbadensis Leaf Extract, Arnica Montana Flower Extract, Gingko Biloba Leaf Extract, Hamamelis Virginiana Leaf Extract, Pilocarpus Pennatifolius Leaf Extract, Rosmarinus Officials Leaf Extract, Saccharide Isomerate, Oligopeptide-20, Yeast Polysaccharides, Centella Asiatica, Hydrolysed Collagen, Phenoxyethanol, Hydroxypropyl Starch Phosphate, Maltodextrin, Citric Acid, Tocopheryl Acetate, Disodium Edta, Calcium Pantothenate, Citral, Citronellol, Geraniol, Linalool.
Aesculus hippocastanum leaf extract: Strengthens the hair roots and accelerates hair growth.
Aloe barbadenis leaf extract: Strengthens hair, controls greasy hair, helps with an itchy scalp, hair growth and protection against UV damage.
Arnica montana flower extract: Clears sebum oil and other debris on your scalp that can block hair follicles. May also reduce inflammation that causes itching and irritation to which may cause hair loss.
Ginkgo biloba leaf extract: Supports healthy hair regrowth, improves condition of scalp, reduce anxiety and stress related hair loss. Maintains healthy scalp circulation and reduces skin inflammation.
Hamamelis Virginiana leaf extract: Reduces oiliness and calms irritation such as flaking, redness, scaling and pain.
Pilocarpus pennatifolus leaf extract: Opens pores and cleans hair follicles. Prevents hair loss.
Rosemarinus officinalis leaf extract: By stimulating hair growth, rosemary is used to prevent premature greying and dandruff. Also aids to help a dry/itchy scalp.
Saccharide isomerate: Binds to the keratin layer and transfers the pottery of restoring water to the keratin so that binding property can no longer be washed out.
Oligopeptide-20: Helps improve hair growth by decreasing inflammation at the scalp, increasing blood flow to the hair follicle and fighting off free radicals that may lead to excess hair loss.
Yeast polysaccharides: The high contents of vitamins, especially vitamin B, makes yeast a super nutritional ingredient. The folic acid and amino acid content of yeast will make your hair shine. Also helps against fighting off hair loss.
Centella asiatica: Nourishes the hair follicles and scalp, priming it for healthy hair growth. Helps by improving blood circulation, allowing the proper low of oxygen and nutrients to the scalp.
Hydrolysed collagen: Provides amino acids that can be used to build up hair. Helps fight damage to the hair follicles. May prevent hair thinning associated with ageing. Prevents premature greying.
Phenoxyethanol: Effective in preventing the growth of various kinds of bacteria, fungi and yeast in your hair.
Hydroxypropyl starch phosphate: Enhances shine, smoothness and combability.
Maltodextrin: Increases diameter of hair strands which give the appearance of thicker, fuller hair.
Citric acid: Stimulates hair follicles and improves scalp condition. It provides relief from an itchy scalp while balancing out the natural pH levels within your hair. Leaves hair glossy and smooth with also aiding in natural hair lightening.
Citric acid: Stimulates hair follicles and improves scalp condition. It provides relief from an itchy scalp while balancing out the natural pH levels within your hair. Leaves hair glossy and smooth with also aiding in natural hair lightening.
Tocopheryl acetate: Vitamin E. May help support a healthy scalp and hair as it hs natural oxidant effects that could assist with maintain gin hair growth.
Disodium edta: An effective chelating agent, binding to metal ions making emulsions more stable and allowing washes and soaps to develop a thick, rich lather.
Calcium pantothenate: Derived from vitamin B5. Works inside the scalp and increases hair growth. Provides essential nutrients and reduces hair fall. Strengthens hair from the roots, nourishes follicles from within and stimulates growth of existing and new hair.
Citral: Strengthens hair follicles and helps fight hair loss.
Citronellol: The oil ability to regulate the sebum production of the scalp along with deep cleansing qualities makes it a effective product for controlling oily hair. Can also reduce the build up of environmental pollutants along with cleansing out the residual of other hair products.
Geraniol: Used to promote hair growth by nourishing the scalp and balancing the production of sebum and natural oils.
Linalool: A naturally occurring component of natural essential oils. Also adds fragrance.
Garden Terms and Conditions
We are unable at present to deliver to Northern Ireland which includes all BT postcodes, nor can we deliver to BFPO postcodes.
Order dispatch: Owing to the nature of the products (live plants) and specific storage requirements, it can take longer than usual for orders to be dispatched.
Order cancellations: Order cancellations are possible if requested shortly after the Order payment is made (typically up to 2 hours) but cannot be guaranteed if the Order is already picked and packed. To request an order cancellation, please raise a support ticket directly from the order to the supplier as our standard order cancellation functionality will be disabled for this supplier. Orders that cannot be cancelled should be treated as Return Items and you the Seller will need to determine whether or not to compensate your End Customer for the Return Item shipping costs. You may also instruct the seller to refuse delivery of the Item.
Order delivery:  Most orders are sent using a tracked 48-hour service via Yodel. The aim is to deliver the item within 6-7 calendar days of the order being placed, but delivery can take up to 8-10 calendar days as living plants are dispatched at the optimal time in order to reach your customers in the best possible condition. To avoid perishable items being held at depots, no signature is required, the courier will instead leave your customer’s order in a safe place on their property. 
Order cancellations: Order cancellations are possible if requested shortly after the Order payment is made (typically up to 2 hours) but cannot be guaranteed if the Order is already picked and packed. To request an order cancellation, please raise a ticket from the order requesting the cancellation from the supplier as our standard order cancellation functionality will be disabled for this supplier. Orders that cannot be cancelled should be treated as Return Items and you the Seller will need to determine whether or not to compensate your End Customer for the Return Item shipping costs. You may also instruct the seller to refuse delivery of the Item. All products are supplied with a complete and unconditional guarantee for the first 30 days after you receive them, which is in addition to your statutory rights. However, to give you even more assurance, thereafter we are delighted to provide you with our Lifetime Guarantee on all hardy plants* – which means just that!
“ If at any time any hardy tree, shrub, plant or bulb you buy from us does not thrive, let us know and we will send you a direct replacement FREE OF CHARGE, without question – all we ask is that you pay for the current standard Postage, Packing and Insurance for the item. ”
*** Hardy plants are defined as plants that we would reasonably expect to overwinter and survive multiple growing seasons in the UK climate. Look out for the snowflake symbol, this means the product is covered under our guarantee.
** If the product you ordered is no longer available, we will happily replace it with an equivalent item. If your original order was eligible for free P&P, we ask that you pay the current, standard P&P charge in order to replace items under the Lifetime Guarantee. Under no circumstances will we issue cash refunds under our Lifetime Guarantee.

Therapeutic system for hair growth and hair loss helps in the treatment of hair loss caused by several factors.

Sku : TH001

Brand : Salvatore

Returns & Exchanges

You may return any item purchased for a full refund subject to the terms and conditions that apply as stated on this website. Please note that we will endeavour to provide refunds for returns within 14 days from proof of return. Please be advised we can only accept items returned in their original condition and packaging; items must be unused and in a resalable condition. Sometimes we will need to have the item checked. If so, after checking the item, we shall be in contact with you to let you know that the refund has been rejected or processed. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes for us to process your return once we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).

We want to make returning unwanted items to us as easy as possible. Please remember to include a copy of the invoice with your items to the warehouse address listed.  Please select an option from the headings below to see further information on returning items to us.

Exceptions to the Returns Policy

Subject to your rights under the Consumer Contracts Regulations 2013, the following items are not included in our standard returns policy. We cannot accept any returns of items that have been used, personalised and/or customised items, and jewellery.

Unwanted items

Please return any unwanted items within 14 days of receiving your order. You are required to pay any return shipping costs. You can opt to make courier arrangements to return yourself, although we do recommend following our instructions below. You will not be credited for the outgoing delivery charge only the item charge. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our distribution centre.

Product Warranty

Some brands will offer their own warranty that will be fully documented within the product package you receive. For all other products, we offer a standard 30-day faulty product warranty as detailed in the “Faulty or Incorrect Item delivered” section below. Any warranty for faulty products is not insurance backed and does not affect statutory rights.

Exchanges

If you wish to exchange any items (change of size/color/product) within 14 days of receiving your order, please complete the returns form and send the products back to us for a full refund. Please reorder your required items to ensure you receive your required items promptly. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our Distribution Centre.

Faulty or Incorrect item delivered

If a faulty item is delivered, or you receive an incorrect item, you will be offered a replacement. If this is not satisfactory, a full refund will be offered and you will be required to contact us to return the item. Faulty items must be returned within 30 days if a refund is to be issued. This does not affect your statutory rights as a consumer. Unfortunately, if you arrange to return an item yourself, we will not be able to claim a refund for the cost of shipping.

Order cancellation

If you wish to cancel an order that has NOT been dispatched a full refund will be issued, you must email us immediately (not phone). Should you wish to cancel goods that have left our Distribution Centre, orders may be subject to a returns charge plus the original delivery charge. Returns charges can vary and are determined by our courier company. Once known we will inform you of these. 

Please be aware that your right to cancel does not apply to certain products that we sell, for example, personalised and/or customised products. In the unlikely event that you change your mind or if a mistake has been realised on the customised order and would like to cancel or make a change, please email us within an hour of ordering, otherwise your order may have already been processed and a refund cannot be given.

Complaints Procedure

Anydaydirect Limited views complaints as an opportunity to learn and improve the service they offer their customers, as well as a chance to put things right when a customer is unhappy with a service they have received. For details of the complaints procedure

Go to complaints page

Returning an order

When returning an item to Anydaydirect Ltd for refund, exchange, or replacement it is essential that you include a copy of the packing list or invoice with your return within the package.

Our Warehouse Address: Anydaydirect c/o Abstrakt - Unit 12a Britannia Business Park, Stourport Road, Kidderminster, DY11 7PZ

 

Description

Therapeutic system for hair growth and hair loss helps in the treatment of hair loss caused by several factors.

More Information

Sku : TH001

Brand : Salvatore

Delivery

Return

Returns & Exchanges

You may return any item purchased for a full refund subject to the terms and conditions that apply as stated on this website. Please note that we will endeavour to provide refunds for returns within 14 days from proof of return. Please be advised we can only accept items returned in their original condition and packaging; items must be unused and in a resalable condition. Sometimes we will need to have the item checked. If so, after checking the item, we shall be in contact with you to let you know that the refund has been rejected or processed. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes for us to process your return once we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).

We want to make returning unwanted items to us as easy as possible. Please remember to include a copy of the invoice with your items to the warehouse address listed.  Please select an option from the headings below to see further information on returning items to us.

Exceptions to the Returns Policy

Subject to your rights under the Consumer Contracts Regulations 2013, the following items are not included in our standard returns policy. We cannot accept any returns of items that have been used, personalised and/or customised items, and jewellery.

Unwanted items

Please return any unwanted items within 14 days of receiving your order. You are required to pay any return shipping costs. You can opt to make courier arrangements to return yourself, although we do recommend following our instructions below. You will not be credited for the outgoing delivery charge only the item charge. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our distribution centre.

Product Warranty

Some brands will offer their own warranty that will be fully documented within the product package you receive. For all other products, we offer a standard 30-day faulty product warranty as detailed in the “Faulty or Incorrect Item delivered” section below. Any warranty for faulty products is not insurance backed and does not affect statutory rights.

Exchanges

If you wish to exchange any items (change of size/color/product) within 14 days of receiving your order, please complete the returns form and send the products back to us for a full refund. Please reorder your required items to ensure you receive your required items promptly. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our Distribution Centre.

Faulty or Incorrect item delivered

If a faulty item is delivered, or you receive an incorrect item, you will be offered a replacement. If this is not satisfactory, a full refund will be offered and you will be required to contact us to return the item. Faulty items must be returned within 30 days if a refund is to be issued. This does not affect your statutory rights as a consumer. Unfortunately, if you arrange to return an item yourself, we will not be able to claim a refund for the cost of shipping.

Order cancellation

If you wish to cancel an order that has NOT been dispatched a full refund will be issued, you must email us immediately (not phone). Should you wish to cancel goods that have left our Distribution Centre, orders may be subject to a returns charge plus the original delivery charge. Returns charges can vary and are determined by our courier company. Once known we will inform you of these. 

Please be aware that your right to cancel does not apply to certain products that we sell, for example, personalised and/or customised products. In the unlikely event that you change your mind or if a mistake has been realised on the customised order and would like to cancel or make a change, please email us within an hour of ordering, otherwise your order may have already been processed and a refund cannot be given.

Complaints Procedure

Anydaydirect Limited views complaints as an opportunity to learn and improve the service they offer their customers, as well as a chance to put things right when a customer is unhappy with a service they have received. For details of the complaints procedure

Go to complaints page

Returning an order

When returning an item to Anydaydirect Ltd for refund, exchange, or replacement it is essential that you include a copy of the packing list or invoice with your return within the package.

Our Warehouse Address: Anydaydirect c/o Abstrakt - Unit 12a Britannia Business Park, Stourport Road, Kidderminster, DY11 7PZ